Shipping Policy

Thank you for shopping at eTruZoo, where patriots buy & sell. If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By phone number: 2143262196
  • By email: julie@caravantomidnight.com

Send the product with its original packing to:

Julie Barnett Caravan to Midnight P. O. Box 141288 Dallas, TX 75214

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Collection & Delivery

Note: Sellers can’t change the shipping address for you once you’ve submitted your order.

In the event that you need to update the shipping address and the item hasn’t been shipped yet, you’ll need to request a cancellation and order again.

Important: Please ensure that you will be available to receive your parcel at the address specified upon placing the order. eTruZoo or any of the staff working under eTruzoo wil not be held liable for any loss, theft or damages that might occur when a customer neglects to be available at the address specified.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 2143262196
  • By email: julie@caravantomidnight.com

For all current and future packages being shipped under our Fed Ex/UPS account, GIA is hereby released of all liability for lost, damaged or stolen packages.